Furniture Village - Chester is a well-established retail chain offering a wide range of furniture for living, dining, and bedrooms, along with home accessories. Located at Deva Retail Centre, Stendall Rd, Chester CH1 4LU, United Kingdom, the store provides in-store shopping and delivery services to its customers. With a convenient location and a variety of options to choose from, Furniture Village - Chester aims to cater to the needs of its customers with high-quality products and excellent customer service. Open throughout the week, the store offers a pleasant shopping experience for those looking to furnish their homes with stylish and functional furniture.
Amenities and More
- Service options
- Delivery
- In-store shopping
- Accessibility
- Wheelchair-accessible entrance
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
Reviews
My friend ordered a set of sofa and dinning table set at August 2023. They just delivered the sofa on Dec 2023. However, they have not received the dinning table set. He contacted to the shop and the shop is still cannot give the delivery date for the dinning table set.
My friend asked for the refund of the dinning table set. The Furniture Village is only refund 75% of the amount. What the furniture shop is this? Not recommend to this furniture shop.
Not professional‼️
Furniture Village Chester have been a pleasure to do business with from showroom to delivery. Ian and Robbie on delivery top lads, very careful from start to finish. Many thanks.
Great selection of furniture with good prices on offer. The staff are great, they don't hassle you and when asked, give great advice. They also make you a coffee if you want one!!
We were assisted by Steven Fernyhough who was friendly and professional. He was really helpful and explained everything to make sure we understood the process in detail.
Bought a mattress recently. Can't fault them, John in store at Chester was brilliant, so helpful and knowledgeable, and provided a great service. Delivery was quick and communication was excellent throughout. Delivery guys were great as well. Can highly recommend 😁 …
Terry was very helpful and knowledgeable.TU we look forward to our order being delivered.
Don’t ever buy a sofa from this company. You will regret it! Do a search on FB for angry customers and you will see why. They don’t tell you the full story and then hide behind their T&C’s. Sold me a sofa that needs 20 mins per day of maintenance to help keep its shape! Would anyone buy a sofa knowing this? No! That’s why they don’t tell you in the shop. Then it’s too late 🤬🤬🤬 don’t waste your time Kiran with offers to investigate! Just look for another job as they will go bust soon
Bought our 2 & 3 seater 9 months ago
Stitching came undone in the summer a special company had to come out to get it repaired, and on the 28-12-23 our 2 seater left front leg snapped off both couches cost us a total of £2.400, this is not on and am getting the feeling we have been stitched up with cheap materials for extortionate prices, my advice is to not purchase from the store as it's a just not good enough as we haven't even had it for a year
Location
Hours
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Monday
10:00 AM - 08:00 PM
-
Tuesday
10:00 AM - 08:00 PM
-
Wednesday
10:00 AM - 08:00 PM
-
Thursday
10:00 AM - 08:00 PM
-
Friday
10:00 AM - 08:00 PM
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Saturday
09:00 AM - 06:00 PM
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Sunday
10:30 AM - 05:00 PM
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